By browsing and using our site, you accept the terms of this privacy policy and consent to the collection, use, and retention of your data in accordance with this policy.
Data collected automatically:
Location and content viewed on the site, in order to optimize your user experience.
Data collected non-automatically:
Through the forms on our site, we also collect data such as your email address, your first name, your last name and your telephone number, mainly for the purpose of communicating with you.
The data we collect is used only for the purposes specified in this policy and will not be used in any way incompatible with those purposes.
We undertake not to sell or share your personal data with third parties, except as specified in this policy or when required by law.
Strict security measures are in place to protect our users' data from unauthorized access, alteration, disclosure or destruction.
In accordance with current legislation, you have the right to access, rectify and delete your personal data in our possession.
Cookies that are strictly necessary for the proper functioning of the site are used to provide essential services. In addition, we use cookies for statistical purposes to help us understand how you use our site and how we can improve your experience. Preferences for non-essential cookies are disabled by default and can be adjusted in the settings at the bottom of each page of our site.
We reserve the right to modify this privacy policy to ensure compliance with applicable legislation and to reflect any changes in our data collection process. Changes to our privacy policy will be effective immediately upon posting on our site.
Under Law 25, our contact person and person responsible for the protection of personal information is our president. Contact him by email at info@formationnordsud.com
CP 21 Branch. St-Canut, Mirabel, QC, J7N 1H7
August 1, 2024
By using this site and purchasing from its online store, you agree to the following terms. We reserve the right to change these terms and to correct and/or update information on the website at any time without notice.
All prices listed on the site are in Canadian dollars (CAD). Applicable taxes are not included — GST (5%) & QST (9.975%).
You will receive an email when your order has been shipped or is ready for collection. We are not responsible for any loss, damage or delay in the post office. If you have provided an incorrect delivery address, you will be responsible for any postage costs incurred as a result.
No request will be processed AFTER 10 days following the delivery date of your order. Please write to us via our contact form the reasons for your request and attach a photo if necessary so that our suppliers authorize or not your request according to their refund policies, namely: defective, damaged item or packaging error. The supplier will have 10 business days to send us their decision. If your request is accepted, you must return the item to us within 10 days. The item must be in its original condition. Not having been used, worn or washed. In short, it must be new. You must attach a copy of the invoice as well as a copy of our return authorization communication that we will have sent to you by email. All shipping costs are the responsibility of the buyer.
Refund or exchange will be made upon receipt of the returned item.
Refund will be made using the original payment method.
Items that are not in restockable condition or are incomplete will be subject to a return shipping fee and refunds will be refused.
It is your responsibility to have checked the size chart before making your purchases. No exchange or refund due to an incorrect size on your part will be accepted.
Updated October 15, 2022
